Total sales generated
Your best chatter.
Now everywhere.
AI chatting & CRM for OnlyFans, Fanvue and MYM.
Personal conversations. Automated PPV. Your team in control.

One workspace. All your creator accounts.
Years building Substy
Agencies working with us
Full AI or hybrid chatting.
Your choice.
Let AI handle the conversation from start to finish.
Or set the moment your chatters take over.
Your AI runs the conversation.
Make AI sound like you. Let it use media from your scripts or send PPV outside scripts, and keep the conversation going.
- Your tone & personality
- Script & non-script PPV
- Automatic replies
AI starts. Your team takes over.
Choose when to hand off. AI chats until your threshold is reached, then pauses so a chatter can pick up the conversation.
- Custom thresholds
- AI pauses at handoff
- Your chatter replies
Your agency has the data.
Now ask it the right questions.
Understand your performance, find your top fans and learn from your conversations. Ask Substy Intelligence in plain language.
Discover Substy Intelligence
What do you want to know today?
Know everything about your agency.
Your tools. Connected to Substy.
Work with your favorite AI assistant, or build the integrations your agency needs.
Bring your AI assistant.
Connect Claude, Codex or Gemini to your agency. Explore your data and work with scripts and automations, within the access you choose.
Explore MCPBuild it your way.
Connect your internal tools and services to Substy through the REST API. Build workflows around the way your agency operates.
Explore the APIAPI and MCP access depends on your agency’s enabled access and permissions.
One CRM for your
OnlyFans agency.
Manage OnlyFans, Fanvue and MYM accounts in one CRM. Keep fan history, PPV sales and chatter performance together, with roles and permissions for your team.
Creators & fans
Profiles, lists and conversation context.
Team & roles
Members, permissions and schedules.
Scripts & content
Your templates, media and sales flows.
Performance
Creator and employee statistics.
Automate your fan follow-ups.
Make every moment count.
Welcome new subscribers, follow up after a PPV purchase or reconnect when a fan comes online. Choose the event, set your timing and build the sequence.
Explore automationsStart the conversation.
Welcome each new subscriber with a sequence that feels personal.
Keep the connection going.
Follow a media purchase with the next message in your flow.
Stay connected before it ends.
Reach out before a subscription expires with a timely message.
Open the door again.
Reconnect with fans when their subscription comes to an end.
Welcome them back.
Pick up the relationship when a fan returns after a break.
Remember their day.
Make room for a personal birthday message.
Be there when they are.
Start your configured sequence when a fan comes online.
Turn a message into a moment.
Trigger your configured flow when a fan sends you a message.
They love it.
You’ll see why.
From agency teams to independent creators.
Their experience, in their own words.
Excerpts from testimonials and customer stories published on Substy.
Good questions.
Real answers.
Want to see how it fits your agency? We’ll walk you through it.
Book a demoWhat is Substy?
Substy is an AI chatbot and CRM for agencies managing creators on OnlyFans, Fanvue and MYM. Automate fan conversations and PPV sales, coordinate your chatters and track performance from one workspace. Independent creators can use the same tools for a single account.
How does Substy’s AI chatting work?
Set the creator’s tone and personality, choose the media the AI can use, and configure your chatting mode. The AI uses fan context and your instructions to keep conversations going and send paid content. Explore Substy AI Chat.
Can I keep my human chatters?
Yes. Full AI mode lets the AI continue the conversation. Hybrid mode lets you set a handoff threshold: when it is reached, the AI pauses, your team is notified through its enabled channels, and a chatter takes over with the conversation history at hand.
Can the AI use my scripts and send PPV media?
Yes. Personalize how the AI speaks and let it use media from your scripts or send PPV outside scripts. You choose the content it can use and the rules for your sales flows.
Which platforms can I connect?
Substy supports OnlyFans, Fanvue and MYM. Manage multiple creator accounts from the same workspace, with fan context, conversations and performance tracking.
Can independent creators use Substy too?
Yes. You can run a single creator account with the same AI chatting, fan management and automation tools. Agencies can use that workspace to coordinate multiple creators and chatters.
Why use a CRM instead of the platform dashboard?
A platform dashboard shows one account’s activity. Substy brings your creator accounts, fan history, team roles, chatter performance and PPV workflows together, so you can manage your agency in one place. Explore the Substy CRM.
Can you help me switch from another CRM?
The Substy team can help you move from another CRM, including Infloww, and configure your accounts, scripts, templates and team setup. Talk to the team to plan your migration and get help with onboarding.
Real support. Real people.
From your first setup to your everyday questions.
Our team is here to help you get more out of Substy.

More human connections.
More room to grow.
Give your agency the AI, context and control to go further.
